Skip to content

4.1 Security Awareness

Status: Active
Owner: info@managed-trust.com
Managed-by: Maya
Last Edited: 2026-02-14

Purpose

Security awareness training programme including information security fundamentals, threat awareness, secure coding practices, social engineering prevention, incident reporting procedures, and agent-specific security training.

Business Process Relevance: Employee Training, Information Security, Risk Mitigation, Compliance, Agent Operations

Risk areas: Untrained personnel, security incidents due to human error, compliance gaps.

Review Triggers: Annual training cycles, new security threats, incident learnings, regulatory updates, new employee onboarding

  • Agent Training Programme
  • Security Fundamentals
  • Threat Awareness
  • Incident Reporting Procedures