Regional Operators and Customer Policies

Migrated from: Notion (managed-trust.com workspace) Migration date: 2026-02-12 Review required: Yes

Purpose

This document outlines the candidate policies for Regional Operators and Customers within the COOWN Consortium.

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Candidate Policies for Operators

1. Customer Onboarding and KYC Policy — See General Terms of Service
2. Customer Data Protection and Privacy Policy — See Data Privacy Policy
3. Service Level Agreement (SLA) Policy
4. Customer Support and Complaint Handling Policy
5. AML Monitoring and Reporting Policy
6. Regional Compliance and Regulatory Adherence Policy

Candidate Policies for Customers

1. User Policy
2. Data Protection Policy — See Data Privacy Policy
3. Service Level Agreement (SLA)